Titbits of human resource management

A SHORT COURSE IN HUMAN RELATIONS

The Six Most Important Words

‘I Admit I Made A Mistake’

The Five Most Important Words

‘You Did A Good Job’

The Four Most Important Words

‘What Is Your Opinion?’

The Three Most Important Words

‘If You Please’

The Two Most Important Words

‘Thank You’

The One Most Important Word

‘We’

The Least Important Word

‘I’

source: unknown